Shipping policy

Order Processing Time
All orders are typically processed within 1 business day (excluding weekends,  holidays, or other closures). Orders placed after business hours will be processed the next business day.

Processing time may vary depending on the product and warehouse location.

Shipping Methods & Delivery Estimates
We ship using various carriers depending on the product and fulfillment warehouse. Delivery times vary based on:

• Product type and weight

• Warehouse location

• Distance to the delivery address

Estimated delivery times are provided by the carrier but are not guaranteed.

Shipping Rates
Shipping rates are calculated at checkout based on product weight and delivery distance.

We do not offer free shipping.

Domestic Shipping Only
At this time, we ship within the United States only. Please contact us directly if you are interested in shipping outside of the United States. 

Tracking Information
Once your order ships, you will receive a confirmation email with tracking information when available.

Responsibility for Shipments
Once a package leaves the warehouse, responsibility transfers to the customer.

In the event of a lost, delayed, or damaged shipment, the receiver must follow our documented receiving and claims procedures.

Please review our receiving instructions here

Claims that are not documented according to these instructions may not be eligible for replacement or refund.

Replacements & Reshipments
If a shipment is lost or damaged and the receiver is not at fault, and replacement product is available, we may reship the product at our discretion.

Each case is reviewed individually based on documentation and product availability.

Incorrect Address / Delivery Issues
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays or losses caused by incorrect or incomplete addresses.

Contact Us
If you have questions about shipping, please contact us at:
info@delafincacoffee.com 
984-225-2848